This Privacy Policy explains how tvjili collects, uses, stores, and protects the personal information of users of our online gaming platform at tvjili.org. We take your privacy seriously — and this document is written to be clear, not deliberately confusing.
Last updated: June 2026tvjili ("we", "us", "our", or "the Platform") operates the online gaming website at tvjili.org, providing casino games, live dealer tables, sports betting, bingo, and e-sabong services primarily to Filipino players in the Philippines. In the course of providing these services, tvjili collects and processes certain personal data about its registered users and website visitors.
This Privacy Policy ("Policy") describes what personal data tvjili collects, why we collect it, how it is used, with whom it may be shared, how long it is retained, and what rights you hold in respect of your personal data. This Policy should be read alongside the tvjili Terms & Conditions, which govern your use of the Platform as a whole.
By registering an account with tvjili or by continuing to use tvjili.org, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, please do not use the Platform.
For the purposes of applicable data protection law, the data controller responsible for personal data collected through tvjili.org is the tvjili operating entity. The Platform is operated in accordance with the regulatory framework for online gaming in the Philippines as overseen by the Philippine Amusement and Gaming Corporation (PAGCOR).
All data-related inquiries, subject access requests, and complaints regarding the handling of personal data should be directed to tvjili's designated Data Protection Officer (DPO). Contact details are provided in Section 13 of this Policy.
When you create a tvjili account, we collect: your full legal name, Philippine mobile number, date of birth, email address (if provided), chosen username, and password (stored as a cryptographic hash — never in plain text).
To comply with anti-money-laundering (AML) obligations and PAGCOR requirements, tvjili is required to verify the identity of users before processing withdrawals. KYC data collected includes copies of government-issued identification documents (such as a Philippine passport, PhilSys National ID, SSS ID, UMID, or driver's licence), selfies or photographs for facial verification, and proof of address documents where required.
We collect records of all deposits and withdrawals made through your tvjili account, including the payment method used (GCash, Maya, BPI, BDO, Metrobank, or other supported channels), transaction amounts in Philippine Peso (PHP), transaction timestamps, and reference numbers. We do not store full GCash account credentials or bank account login details.
tvjili maintains records of your gaming activity, including game sessions played, wager amounts, outcomes, bonus usage, and session timestamps. This data is used for operational, regulatory, compliance, and responsible gaming purposes.
When you access tvjili.org, we automatically collect certain technical data including your IP address, browser type and version, operating system, device type (desktop or mobile), referring URL, and session duration. This data is collected via server logs and analytics tools.
When you contact tvjili's customer support — via live chat or email — we retain records of those communications, including the content of your messages and any supporting information you provide, for quality assurance and dispute resolution purposes.
tvjili collects personal data through the following means:
tvjili processes your personal data for the following purposes and on the following legal bases:
tvjili does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate contractual safeguards:
Any third party with whom tvjili shares personal data is required by contract to process that data only for the specified purpose and in accordance with applicable data protection law.
tvjili retains personal data for as long as is necessary for the purpose for which it was collected, and in any event for no shorter a period than is required by applicable law. The following general retention periods apply:
Upon expiry of applicable retention periods, personal data is securely deleted or anonymised in accordance with tvjili's data destruction procedures.
tvjili implements industry-standard technical and organisational security measures to protect personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
While tvjili takes all reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your own tvjili login credentials. If you suspect that your account has been compromised, please contact tvjili support immediately via live chat.
Under the Data Privacy Act of 2012 (RA 10173) and applicable regulations, you hold the following rights in respect of your personal data held by tvjili:
To exercise any of these rights, please contact tvjili's Data Protection Officer as described in Section 13. tvjili will respond to verified requests within thirty (30) calendar days. Identity verification may be required before requests can be processed.
tvjili's services are strictly available to persons aged 21 years and above, in accordance with Philippine gaming regulations. tvjili does not knowingly collect or process personal data from persons under the age of 21. If tvjili becomes aware that personal data has been collected from a person under the minimum age, that account will be immediately suspended, the data will be deleted, and any associated funds will be handled in accordance with applicable law and regulatory guidance.
If you have reason to believe that a minor has created a tvjili account, please contact tvjili support immediately via live chat or email.
tvjili may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will provide notice through the Platform and update the "Last updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of tvjili following notice of any update constitutes acceptance of the revised Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by tvjili, please contact our Data Protection Officer through the following channels:
Please include "Privacy / Data Request" in your message subject when contacting us by email. tvjili aims to acknowledge all privacy-related requests within 5 business days and to resolve them within 30 calendar days.
How tvjili protects your personal data every day
All data exchanged between your device and tvjili.org is protected by TLS (HTTPS) encryption. Your login credentials, transaction data, and personal information never travel in plain text over the internet.
tvjili does not sell, rent, or trade your personal data to advertisers or data brokers. Data shared with third parties is limited strictly to what is necessary for payment processing, identity verification, and regulatory compliance.
Under the Philippine Data Privacy Act, you have the right to access, correct, delete, and port your personal data. Submit a request to tvjili's Data Protection Officer via live chat or email and we will respond within 30 days.
tvjili does not keep your data indefinitely. Retention periods are defined by category — typically 3–5 years post-account-closure for regulated data — and data is securely deleted or anonymised once those periods expire.
tvjili's data processing framework is designed to comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules of the National Privacy Commission. Your rights as a Philippine data subject are respected.
tvjili does not knowingly collect data from persons under 21. Age verification is a mandatory step in the KYC process, and accounts found to belong to minors are closed and their data deleted without delay.
Your data is protected. Your identity is verified. Your winnings cash out to GCash. tvjili is the online casino built for Filipino players who value both entertainment and trust.
Must be 21 years or older. This Privacy Policy applies to all use of tvjili.org.